Shipping, Billing, Refund Policy

REFUND POLICY
We offer full refunds on all products with manufacturer defects within 14 days of purchase date.

DELIVERY POLICY
We ship all purchases within 7 days unless otherwise noted on the product page. Our products ship through USPS, UPS, and FedEx. Generally you can expect your items within 2-3 weeks but there may be situations of lost goods, resulting in longer delays. We currently do not do international selling or shipping. If you do not receive your product within 4 weeks, please contact us.

RETURN POLICY
We accept returns within 14 days of purchase with a full refund. Customer is responsible for the price of shipping the item back to Aqua Blocks, LLC. We will need the products shipped in their original packaging.

CANCELLATION POLICY
Customers may cancel orders within 14 days for a full refund. Beyond 14 days, cancellations will not be accepted.